FAQ

NewDeals Australia – FAQ (Frequently Asked Questions)

1. How can I place an order?

You can place an order by browsing our website, adding products to your cart, and completing the checkout process. We accept multiple payment methods including credit/debit cards, PayPal, Apple Pay, Google Pay, Afterpay, and Zip.

2. Do you offer shipping across Australia?

Yes! We ship to all locations within Australia. All orders are dispatched the same day, so you don’t have to wait long for your products.

3. How can I track my order?

Once your order is dispatched, you will receive an email with a tracking link so you can monitor the delivery status in real-time.

4. Can I cancel my order?

Orders can only be cancelled if they have not been processed or dispatched. If you need to cancel, please contact us immediately at newdealsau@gmail.com

5. What is your return policy?

We accept returns for unused and unopened products within 30 days of delivery. For more details, please see our Return & Refund Policy page.

6. What should I do if I received a damaged or incorrect product?

Please contact us immediately at newdealsau@gmail.com  with your order number and photos of the issue. We will resolve it as quickly as possible.

7. How can I contact NewDeals Australia?

You can reach us via email at newdealsau@gmail.com  Our team works 24/7, including weekends, to assist you.

8. Do you offer bulk orders or wholesale?

Yes, we do! Please contact us via email with details of your bulk order request, and we will provide a quote and availability.

9. Are the products genuine and high quality?

Absolutely! We only source products from trusted suppliers to ensure that every item meets high-quality standards.